February 9, 2012 in Blog by Amanda Sheckman

Generating New-HRO for the HR-Powered Enterprise

By Faye Holland

As the HRO market branches between those that are deciding and those that are doing, a new breed of HRO is developing. This New-HRO is about enabling organisations to cope with rapid change, uncertainty and complexity. It focuses on one hand on identifying relevant sourcing, services and technology options; and then on the other, the imperative of developing sustainable outsourcing as engagements enter the next wave of development and/or renegotiation.

HR Change Agents need to embrace New-HRO to ensure sustainable growth in the HR-powered enterprise.  Like when e-business became business, we are at a stage in the market when outsourcing is just business. We now know that after all the hype, BPO (business process outsourcing) doesn’t solve every ailment – and “one throat to choke” just doesn’t hold up. The original cost saving motivation has been mainly achieved and the technological solutions are evolving creating a new model for those where large scale outsourcing was never an option – it has simply become one of a kit bag of options to HR professionals.

Real HRO is what happens behind the scenes, for example, the patient and painstaking rollout of complex payrolls country after country which reaches far beyond the area of outsourcing. For this reason the ‘O’ today means any combination of optimization, operations, outsourcing, organziation or outcomes to name but a few – so what does the ‘O’ mean to you in the next phase of HRO?

By working with decision makers and influencers that are interested in being HR Change Agents – we know that they strive to improve the business value of HR and who are either:
• reviewing the options,
• on the verge of,
• have just made, or
• are veterans – of large purchasing decisions

These decisions cover a whole array of technology and sourcing options such as Shared Services, Outsourcing, Captive, transformational and re-engineering solutions.

Read HRO Today and HRO Today Global magazines to see how you can become a HR Change Agent – make the right decisions, learn about the options, and maybe even get that next level of promotion by being better informed. Or come and meet us out our 2012 HRO Today Forums where we will look at how HR Change Agents build both New-HRO and sustainable growth into their organization through HR services.

HRO Today Forum North America: http://hrosummits.com/
HRO Today Forum Europe: http://www.hrosummits.com/hrosummiteu/index.php
HRO Today Forum APAC: http://www.hrosummits.com/hrosummitapac/index.php