HRO Today Baker’s Dozen Briefing
The Mother Lode of Outsourcing Satisfaction Data
For years the HRO Today Baker’s Dozen ranking system has been the gold standard of HR outsourcing services buyer satisfaction, relying on direct input from buyers of rated services to generate rankings. Over the past few years, we’ve collected data from over 4,500 buyers of outsourced HR services creating the single largest database of real-time buyer satisfaction data in the world.
For this session we’re digging through this treasure trove of data, looking across all of our Baker’s Dozen data, to pull out the gems. In particular, we’ll look at things like:
- The kinds of services and programs that garner the highest satisfaction ratings
- Common characteristics of best-in-class providers
- The impacts of buyer industry, organization size and geographic dispersion on satisfaction
- Whether deal size and length are indicative of buyer happiness
Join us as we tap into this rich vein of buyer satisfaction intelligence.
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