Speakers and Presenters Include
|Brian Cole, Director of Global Investment Banking
Robert W. Baird & Co.
Brian Cole is a member of Baird’s Technology and Services Investment Banking Group. In his role, Brian leads M&A and capital raising transactions, advising premier tech-enabled outsourcing companies, focusing on human capital enterprises. Prior to joining Baird, Brian was a manager in PricewaterhouseCoopers’ transaction services practice, where he led M&A advisory and financial due diligence engagements for private equity and corporate clients, including LBOs, mergers, carve-out divestitures, take-privates, and joint ventures. In the community, Brian serves on the advisory board of the United Performing Arts Foundation, an umbrella charitable organization and the largest donor to the state’s performing arts organizations. Brian received his M.B.A. from Indiana University’s Kelley School of Business and a B.S. in business from the same institution with honors. He is a Certified Public Accountant.
|Larry Basinait, Vice President Market Research
Larry Basinait is the Vice President Market Research at SharedXpertise. While he’s held that role for three years, Larry’s been in the field of market research for over 25 years with work in product development, market segmentation and customer satisfaction programs for Fortune 500 companies such as General Electric, CIGNA and Kraft Foods. Larry’s work has been advancing Business-to-Business publishing and membership associations for the last 14 years. Larry’s research has been published in USA Today and the Wall Street Journal, and he has won three American Business Media Neil Award for excellence in business publication market research as well as the American Society of Business Publication Editors award for “Best Original Research” two times. Larry holds an MBA from The University of Rochester Simon School of Business, and a Bachelor of Arts and Bachelor of Science from State University of New York, College at Oswego.
|Debbie Bolla, Editorial Director
Debbie Bolla has been covering the latest in human capital management trends for the last seven years. As Editorial Director and Editor-in-Chief of HRO Today magazine, Ms. Bolla is responsible for the voice, design, and development of editorial and event content. She frequently speaks and leads panel discussions at industry events. She joined SharedXpertise in 2009 as Associate Editor, then reenvisioned the magazine’s digital presence as Online Editor, and now is at the helm of all editorial products.
|Johnny Campbell, CEO
Johnny is the founder and CEO of Social Talent, leading a recruitment revolution with a learning platform that is guaranteed to change the way you work. Over 80 hours of content created and delivered by industry experts, including Johnny Campbell, Dave Hazlehurst (aka ‘Google Dave’), Ayub Shaikh, Torin Ellis, to name but a few, provides all the knowledge required to help you work smarter and live happier. Recruiters and hiring managers can sharpen their sourcing skills and learn new tactics that are guaranteed to vastly improve their recruiting pipeline and save time when it comes to finding the perfect candidate. Social Talent’s online learning program has helped thousands of recruiters all over the world set more ambitious goals and smash new targets. Kevin Blair, director of TA at Cisco describes the platform as ‘just like Netflix for learning.’ Social Talent brings a fresh perspective to recruiting. Productivity is at the core of every lesson. Work smarter, so that you can spend more time doing the things that really matter.
|Peter Cappelli, Director of the Center for Human Resources
The Wharton School
Peter Cappelli is the George W. Taylor Professor of Management at The Wharton School and director of Wharton’s Center for Human Resources. He has degrees in industrial relations from Cornell University and in labor economics from Oxford where he was a Fulbright Scholar. He was recently named by Vault.com as one the 25 most important people working in the area of human capital, one of the top 100 people in the field of recruiting and staffing by Recruit.com, and was elected a fellow of the National Academy of Human Resources. He received the 2009 PRO award from the International Association of Corporate and Professional Recruiters for contributions to human resources. He currently serves on commissions for The Business Roundtable, the World Economic Forum, and the U.S. Department of Labor.Professor Cappelli’s recent research examines changes in employment relations in the U.S. and their implications.These publications feature his work: “The New Deal at Work: Managing the Market-Driven Workforce,” examining the decline in lifetime employment relationships, “Talent Management: Managing Talent in an Age of Uncertainty,” outlines the strategies that employers should consider in developing and managing talent (named a “best business book” by Booz-Allen), and “The India Way: How India’s Top Business Leaders are Revolutionizing Management” (with colleagues), describes a mission-driven and employee-focused approach to strategy and competitiveness. His forthcoming book, “Managing the Older Work” (with Bill Novelli), dispels myths about older workers and describes how employers can best engage them. Related work on managing retention, electronic recruiting, and changing career paths appears in Harvard Business Review.
|Elliot Clark, CEO
Elliot is the chairman and CEO of SharedXpertise Media, LLC, which he founded in 2006.He oversees company management and the publication of HRO Today, HRO Today Global and Corporate Responsibility, the related global HRO Today conference series, and the Commit!Forum, the largest corporate responsibility conference in the world. Elliot writes a column for each magazine issue with commentary on newsworthy events and speaks at events internationally on related topics. He also works closely with the development of research standards for customer satisfaction research ratings for the leading human resource service providers and Corporate Responsibility’s 100 Best Corporate Citizens Ranking.Elliot has had a long and distinguished career in the human resources services and technology industry. Prior to SharedXpertise, he was the chief operating officer of Kenexa Corporation (Nasdaq KNXA), a leading provider of HR software and services. He worked at Kenexa from 1991 until 2006, and was instrumental in growing the company from 12 to 1,200 employees. He oversaw corporate operations and directly managed the recruitment process outsourcing division. He led the Kenexa team to be named the top provider in RPO by multiple industry analysts and publications. As a key member of the executive team, he was deeply involved in 15 acquisitions, three private equity financings, and an IPO. He served on the board of directors from 1997 until 2006. Elliot also had a distinguished career in the executive search industry, completing numerous senior executive assignments in the pharmaceutical and healthcare industries, and was active in the leadership of the largest pharmaceutical affinity association in the world, the Drug Information Association, serving on the steering committee of North America from 1994 to 1997. Elliot is a graduate of the Wharton School of Finance and Commerce of the University of Pennsylvania, earning a B.S. Economics where he majored in Human Resources. He also served on the national board of directors of the Wharton Alumni Association from 1997 to 1998. Elliot is currently the chairman emeritus of the board of directors of the Ehlers Danlos Foundation, a member of the board of trustees of the Michener Art Museum, a member of the board of trustees of the Pennsylvania Academy of Fine Arts, and a senior fellow at Center for Human Resource Studies at the Wharton School of the University of Pennsylvania.
|Jack Coapman, Chief Strategy Officer
Jack Coapman is the chief strategy officer at gr8 People, the leading provider of enterprise recruiting software for RPO and corporate organizations. At gr8 People, Jack drives the formulation, development and implementation of revenue generating strategies and policies, while assuring the continued growth and success of gr8 People through strategically designing the organization to accomplish its strategic plan. Prior to gr8 People, Jack was the VP of marketing at ADP, where he managed the strategic marketing components of ADP’s talent management solution platform, including talent acquisition, performance, succession, learning and compensation management. This also included strategic plan development, new product launches, organizational readiness, development of sales tools, and alignment of operations.
|Laurie Dalton, CHRO
gategroup, North America
Laurie is a values based leader who is passionate about putting people first in order to deliver optimal business results. Her track record shows the achievement of improved and sustained business results through disciplined focus on business strategy and aligned human resources strategy. Accomplishments include achieving significant cost savings through establishment of shared services functions, business process outsourcing, and automation. Laurie has also lead successful efforts to establish her employers as “employers of choice”, winning many designations and recognitions.
|Justin Dennis, Co-founder and VP of Marketing
An HR tech entrepreneur, Justin Dennis is co-founder and VP of marketing at Jobjet. Jobjet provides collaborative talent acquisition and recruiting tools to advance the way modern enterprises recruit in less time. He has worked to make sourcing, recruiting and employer branding easier for companies like Cisco, Red Bull, YP, Nimble and AMN Healthcare. A dedicated thought leader, Justin blogs regularly about recruiting, marketing and technology. Coverage of his work and company have been featured in a number of publications, including HRPS, SourceCon, Recruiter.com, Fast Company and TechCrunch, to name a few. He has also launched two of Recruiting Daily’s Top 100 Products to Watch in the past two years. Justin can be reached at firstname.lastname@example.org. Follow him on Twitter at @jdenn31.
|Mike Drolet, Chief Operating Officer
|Valerie Egan, Talent Acquisition Leader
Girl Scouts of the USA
Valerie Egan is talent acquisition leader for The Girl Scouts. In this role, she is responsible for the talent acquisition function for GSUSA. She provides day-to-day oversight to the team, as well as strategic direction to identify process improvements and to enhance candidate experience. Before joining GSUSA, Valerie was head of resourcing, North America, for Linde. She managed the staffing function and provided oversight to an outsourced vendor. She has also worked for Aon Consulting, AT&T and Merrill Lynch. She holds a BS from St. Peter’s College and an MBA from Pace University. She is involved with the HRO Today Services and Technology Association and serves on its North American board.
|Karen Feeney, Senior Human Resources Operations Manager
The Children’s Hospital of Philadelphia
Karen Feeney is the senior human resources operations manager at The Children’s Hospital of Philadelphia (CHOP), a recognized leader in pediatric healthcare. Since 2011, Karen has driven operational effectiveness and improvements within HR at CHOP, as well as expanded workforce management capability across the organization through the launch of centralized contingent workforce management. Accomplishments that stand out for Karen prior to joining CHOP include earning a Training Top 125 recognition for managing development, delivery of a successful career succession strategy at Commerce Bank (now TD Bank), reducing worker compensation costs at National Car Rental, earning a Malcolm Baldrige Award recognition, and co-leading the board of directors for Art-Reach when recognized as a TOP 20 Philadelphia non-profit organization. Karen has served as a mentor, speaker and facilitator at both local and national venues. Additionally, Karen has worked as an independent HR consultant or volunteer upon demand for almost two decades. Karen earned her Masters of Science in Human Resources Development, as well as a Facilities Management Professional Certification, at Villanova University. She achieved her Bachelors of Arts Degree in Communications at Temple University. Karen is actively credentialed as SHRM-SCP. She resides in Oaklyn, NJ with her family.
|William J. Filip, Managing Director
Delancey Street Partners
Filip is a Founder and Managing Director of Delancey Street Partners. Mr. Filip leads Delancey Street’s efforts in Business, Technology and Healthcare Services and Merchant Banking.
Mr. Filip is a senior investment banking professional and private equity investor with deep experience in venture capital, growth equity/buyout investments, public equity and mergers & acquisitions advisory. He has a leading reputation in the business and technology services sector with very strong experience in human capital technology, professional services and staffing, business process outsourcing, financial services and technology, consumer/business internet, Saas technology and healthcare services. Prior to Delancey Street Partners, Mr. Filip was a founder and one of the original partners of Baird Venture Partners where he directed the firm’s Business Services sector and shared additional senior-level responsibilities including all aspects of fund formation, team recruitment, internal processes, investment strategy and execution and portfolio oversight. Prior to helping form BVP, Mr. Filip was an investment banker for Robert W. Baird & Co., assisting clients in completing corporate finance transactions including raising public and private equity and completing various M&A transactions. Some of Mr. Filip’s investing and Board of Directors experience includes: HireRight (Nasdaq: HIRE), Pinstripe, PayChoice, ClickFuel, TomoTherapy, High Street Partners, InsideTrack, ALI Solutions, SmartTime Software, Everdream and GlobalPay, among others. Mr. Filip is a past board representative to the Wisconsin Technology Council.
|Craig Fisher, Head of RPO Global Marketing Allegis Global Solutions
Craig Fisher is Head of RPO Global Marketing at Allegis Global Solutions (AGS). Since early 2015 Craig has served as a Director for AGS, in addition to leading the Employer Branding and global recruitment marketing efforts of their client, software giant CA Technologies. His work in talent attraction strategies with CA have been regularly featured in mainstream press like Fortune and Inc., and are highlighted in several mass release books, including Employer Branding for Dummies.Within AGS, Craig leads a crack team of recruitment, technology, sourcing, diversity, and marketing services experts—collectively known as IGNITE—that helps AGS clients better compete for talent and stay ahead of technology and hiring trends. A graduate of the University of Oklahoma’s Advertising program in the School of Journalism and Mass Communication, Craig has maintained a consistent marketing focus on sales and recruiting activities since starting his career as a pharma rep for GSK in the early 1990’s. His promotion to team leader and his relationships with doctors and hospitals inspired him to gravitate towards recruiting doctors for hospitals nationwide. The recruiting bug stuck, and Fisher was recruiting techies as Matrix Resources’ top performer by 1997.Since then, Craig became a pioneer in the “new order” of recruiting industry leadership, moving quickly through management, executive leadership, ownership, and highly sought-after consultant over the past two decades, building teams to implement enterprise HR software for Fortune 500 companies and training sales and recruiting teams to better attract prospects and talent. Craig “hacked” into engineer and developer communities by teaching himself to code and participating as a legitimate user and helpful member of the community. He also happened to occasionally have job openings for community members. His methodology of “give first” worked. He eventually developed his 5:1 give-to-ask ratio that employers world-wide have since adopted for inbound marketing.Craig created the first Twitter chat for recruiters, and partnered in the first LinkedIn-certified training company in North America. He has trained hundreds of notable sales and recruiting teams, including LinkedIn’s US sales force, on effective branding and inbound strategies; he has literally inspired tens of thousands of recruiters worldwide with his keynotes, strategy sessions, and as a Social Talent Ninja Trainer. He founded the top recruiting conference in the Southwest region in 2008: the TalentNet Live and TalentNet Interactive annual events in Dallas and Austin, at SXSW, boast an impressive roster of industry speakers and thought leaders, many of whom have had their first speaking engagements at one of these events. His digital branding methods have been adopted as best practices by such global companies as LinkedIn, Zappos, YUM! Brands, and Hootsuite, among others.Craig also co-hosts The Cool Tools Show on Soundcloud.com/CoolTools with Lars Schmidt. Find him on Instagram and twitter @fishdogs, and www.fishdogs.com. He also serves as a go-to SME for news outlets on behalf of the Society for Human Resource Management (SHRM), and is a regular speaker and contributor at dozens of conferences such as SHRM and HR Technology, keynoting 20-30 events every year. Craig is also a regular advisor of HR technology start-ups and established vendors alike. Craig is industry renowned as being among America’s most engaging HR keynote speakers and top influencers. He has been detailed in such global media outlets as The Wall Street Journal, Mashable, NPR, The Economist, Bloomberg, NBC News, and The Huffington Post.
|Julie Fletcher, Chief Talent Officer
AMN Healthcare Services, Inc.
Julie Fletcher is the chief talent officer for AMN Healthcare Services, Inc. and in that role provides leadership for attracting, developing and optimizing top talent for the corporate staff. In her time with AMN, Julie and her team have established an integrated approach to talent management. As an organization, AMN chooses to invest both time and energy building a high-performance team that evolves with the growth and evolution of the healthcare industry. Julie joined AMN Healthcare in 2008 after having served as the chief human resources officer for H&R Block’s Option One Mortgage Company in Irvine, CA. In that role, she championed a new talent strategy for the 5,500-person brand of a 110,000 person organization. Prior to H&R Block, Julie was a top HR executive for the Los Angeles Times, a division of The Tribune Company. She has also served as a key player at the Walt Disney Co./Parks and Resorts Division, leading human resource services and a host of leadership roles in the people and cast functions. She is actively involved in the human resource community beyond her role at AMN Healthcare and has served as director, programs with the National Human Resources Association (NHRA), with a focus on advancing the development and leadership of human resource professionals. She is an active member of the HR Council of the American Management Association, and also an avid supporter for Make-A-Wish San Diego and serves on its Board. Julie was most recently recognized as the Bronze Medal Winner for the Stevie Awards Female Executive of the Year, 2015. Julie earned a Bachelor of Science degree in HR Management and Business Administration from California State Polytechnic University in Pomona, CA, and a Master of Science in HR Management Development from Chapman University in Orange, CA.
| Kristina Glynn, Director, Product and Solution Management
Maritz Motivation Solutions
As a self-proclaimed innovation enthusiast, Kristina applies her passion and expertise to bring new tools and applications to life in CultureNext, the employee engagement solution from Maritz Motivation Solutions. With more than a decade of experience in employee engagement and recognition, Kristina facilitates the creation, introduction and implementation of innovative tools that connect employees to create cultures of engagement and purpose. Kristina received a Bachelor’s in International Business with a Minor in French from Missouri State University, and an MBA from Maryville University.
|Randy Gulian, Executive Vice President, General Manager
Allegis Global Solutions
Randy Gulian is the Executive Vice President and General Manager of Allegis Global Solutions (AGS) and is responsible for leading the organization’s global business development and operations teams. In this role, Randy collaborates with internal regional business development and operational leadership to ensure consistent messaging and delivery of AGS offerings across the globe. With more than 25 years of recruitment outsourcing experience, Randy also partners with clients to help create and develop their talent management programs. Prior to Randy’s current role within AGS, he served as president and CEO of InSearch Worldwide, a Connecticut based executive search and RPO firm. Randy founded InSearch Worldwide in 1991 to serve the needs of clients seeking senior level executives to elevate their business. Through his leadership, the organization was credited with creating one of the earliest known RPO programs in 1993 with MasterCard Worldwide. In 2008, AGS acquired InSearch Worldwide to bolster their portfolio of services. Passionate about serving his community, Randy sits on several international boards and serves as chairman of a global foundation that works to improve the lives of abused children. Randy holds a bachelor’s degree in business administration.
|Jonathan Gurevitch, Senior Director of Corporate Partnerships
Wharton Executive Education
As Wharton Executive Education’s senior director of corporate partnerships, Jonathan Gurevitch is responsible for connecting talent management leaders to the Wharton School’s wide array of learning and development resources. He has worked with companies throughout the world on crafting custom, open enrollment, and online solutions for executive leaders. Prior to his arrival at Wharton, Jonathan was a television programming executive at Comcast and, before that, a sports commentator for the Philadelphia 76ers. He holds an MBA from the Wharton School of the University of Pennsylvania and a bachelor of science from Syracuse University.
|Kimberly Hauer, Senior Vice President and CHRO
Kimberly Hauer joined SC Johnson in December 2016 as senior vice president and chief human resources officer. In this role, she is responsible for the company’s human resources policies and practices around the world. Kim comes to SCJ from Caterpillar, where she has been vice president and chief human resources officer since 2011. Prior to that, during her nearly 20-year career at Caterpillar, she held a wide array of HR roles, including international assignments in Switzerland and Belgium. Kim has been honored by HRO Today magazine by receiving the 2016 CHRO of the Year Lifetime Achievement Award, in recognition of her accomplishments both internally to the company and externally within the HR field. Kim is a board member of the HR Policy Association and was a founding member of the American Health Policy Institute. She has a bachelor’s degree in management, with emphasis in human resources, from Purdue University and has been certified as a Human Resources Professional. Kim recently became a member of the National Philanthropic Board for the Red Cross and since 2014 has served as a fundraising campaign co-chair for the local American Red Cross Heartland Heroes Program, which provides services to help our community when the need is the most urgent. Kim currently resides in Lake Bluff, IL with her husband, Jason, and their two daughters.
|Jim Hazboun, Chief Human Resource Officer
Hyundai Capital America
Jim Hazboun is the CHRO/CAO at Hyundai Capital America (HCA), a $30 billion, top-10 auto-finance company. At HCA, Jim is the head of the corporate services division, which includes human resources, corporate culture, information technology, project management office, procurement, and administration and services. He is responsible for leading a broad organization transformation to drive overall performance, efficiency, and engagement. He also served as the key advisor and valued business partner to the CEO during a period of significant growth and organizational change. His advice to leadership and proven skill in identifying financial obstacles to success helped Hyundai Capital to keep engagement high—and raise it further—while controlling labor costs. Jim earned his Bachelor of Arts degree in Law/International Relations from the University of the Pacific. He was also an NCAA Division 1-A Football scholarship recipient. His interests include reading, entrepreneurial endeavors, mixed martial arts, and spending time with his family.
|Barry Hirschman, Head of Talent Acquisition, Region Americas
Barry Hirschman is responsible for leading the talent acquisition function for Linde Americas, a $4.5B business across 13 countries in North and South America, which operates as part of The Linde Group. Prior to this role, Barry held various managerial positions in HR management, talent acquisition, and labor relations, where he worked for global logistics and engineering companies. Barry has a solid background in change management, technology, and a strong focus on process/systems improvement. He has a Bachelor’s Degree in Political Science from Bowling Green State University and a Master’s Degree in Labor Studies and Human Resources Management from Rutgers University. He also served in the United States Army with the 101st Airborne Division.
|Jackie Larson, President
Jackie Larson is a healthcare industry veteran and recognized thought leader. She joined Avantas in 2008, and has been the driving force in building out the company’s client management, analytics, and consulting groups into world-class teams. She provides guidance and support to clients on a wide range of issues, including workforce optimization, productivity, labor pool and incentives, system integration, resource management, and business analytics. A sought-after writer and speaker on healthcare staffing and workforce optimization topics, Jackie has been featured at national conferences, including AHIMA, AAACN, and Becker’s Hospital Review Annual Meeting. She has also been published in Medical Practice Insider, MGMA Connection, Executive Insight, HFMA’s Healthcare Cost Containment, Healthcare Finance News, and Becker’s Hospital Review, among others.
|Jane Maksoud, SVP and CHRO
Mount Sinai Health System
As senior vice president and chief human resources officer, Ms. Maksoud leads the execution of a comprehensive people strategy designed to attract, develop, optimize and retain top clinical and administrative talent, supported by an environment of mutual respect and collaboration for members of the Mount Sinai Health System. Recognizing that success requires much more than purely procedural acumen, Ms. Maksoud is reinventing the process and criteria by which top talent is sourced, on-boarded and developed. Leveraging industry best practices and resources, Ms. Maksoud is currently creating programs and introducing management and selection tools that fully consider the technical, behavioral and cultural dimensions of employee competency with a focus on service. As part of a multidisciplinary leadership team, Ms. Maksoud plays a pivotal role in the transformation of the Mount Sinai Health System’s care delivery paradigm and organizational culture. She oversees a broad array of human resources functions that include: faculty and employee relations, talent acquisition, learning and development, compensation and benefits, executive and physician compensation, international personnel, recreation and workforce analytics. In close partnership with the departments of primary care and environmental medicine and public health, she is leading an initiative to improve total worker health and reduce employee labor costs by introducing employees to a portfolio of innovative disease management and behavioral health programs.In 2013, Ms. Maksoud led a cross-functional team of HR, IT and clinical professionals to launch PEAK (the Portal for the Education and Advancement of Knowledge.) This customized learning management system optimizes today’s cutting-edge technology to expand the health system’s capacity to deliver learning content, and to better monitor compliance with staff development objectives and regulatory requirements. Relying on user and system analytics, Ms. Maksoud and her team are optimally positioned to manage employee competency portfolios, and advance the educational strategies necessary for a world-class learning organization.In collaboration with the senior leadership team, Ms. Maksoud developed and operationalized the human capital portion of the transformation of Mount Sinai Beth Israel. Over the past twelve months, more than 400 staff have been assessed, supported and educated as they moved to new roles within the Mount Sinai Health System. Some staff transitioned as part of large program moves while others have embarked on completely new careers made possible through intensive skills assessment, personalized retraining, and continuous mentoring with an education specialist. It is anticipated that 600-800 additional staff will shift to alternate opportunities within the Mount Sinai Health System during the upcoming year.Previously, Ms. Maksoud held the positions of vice president of human resources and labor relations and director, corporate human resources and external affairs at the Mount Sinai Medical Center.Prior to Ms. Maksoud’s career in human resources, she was the Maternal Child Health Bureau’s Region II Coordinator for the 16 hemophilia treatment centers (HTCs) in New York, New Jersey, Puerto Rico, and the U.S. Virgin Islands. She successfully authored competitive federal grants that covered operational funding for the HTCs and salary support for more than 100 multi-disciplinary professionals and promoted linkages among consumer-based programs, third party payers and hemophilia treatment centers on the local, state and national levels.Ms. Maksoud’s clinical experience includes roles as a nurse clinician in ambulatory care, clinical research coordinator and cardiothoracic ICU staff nurse.Ms. Maksoud holds an M.P.A. in Health Care Administration from New York University, Robert F. Wagner Graduate School of Public Service, and a B.S.N. in Nursing from the College of Mount St. Vincent.
|Tim Jones, Head of RPO and Partner Consulting
Tim first used HR technology back in 1997 when naive products couldn’t meet the greedy dreams of a young recruiter excited by the new internet-enabled workplace. Since 2015, Tim has worked with Lumesse RPO & BPO customers operating a variety of recruiting units, talking and sharing experiences with global customers, advising them on leading practices and challenging their existing systems to invigorate their teams to greater success.
|Mark Lancaster, Chief Executive Officer
EG Workforce Solutions
Mark Lancaster is EG’s chief executive officer, and during his tenure the company has grown to become a Midwest staffing leader, serving more than 200 companies across multiple industry sectors through 14 offices in Michigan and Chicago. Mark’s vision for EG’s strategy and operations includes fostering a vibrant internal culture, incorporating the methodologies of business growth experts such as Verne Harnish and Bob Bloom. He leads EG in its model of delivering “measurably better” results through proprietary systems, and under his leadership EG has achieved customer loyalty rates that are three times higher than the staffing industry average, according to a recent American Staffing Association survey. With a Net Promoter Score of 53, EG joins the ranks of leading U.S. companies such as FedEx, Southwest, and Dell. He has served on several boards including Hope Network Foundation, Battle Creek Unlimited, Gull Lake Community Schools Foundation, the Sherman Lake Y Board of Directors, the co-factory and New North. Mark is devoted to developing and supporting a variety of initiatives for improving workplace opportunities as well as the quality of life for all Michigan residents. Mark is also on the CEO Leadership Council of Talent 2025, a West Michigan initiative. Mark graduated from Michigan State University. He enjoys spending time with his wife Denise and their four children, as well as cycling, snow skiing, and fly-fishing.
|Adriene McCoy, Chief Human Resource Officer
Baptist Health South Florida
Adriene McCoy has more than 20 years of experience in healthcare human resources management. She leads Baptist Health South Florida’s HR function, which includes the areas of talent management, talent acquisition, benefits, compensation, leadership development, employee learning, HR operations and employee communications. Ms. McCoy’s background includes leadership roles in both for-profit and nonprofit healthcare environments, including large hospital systems and acute and long-term care facilities. Since joining Baptist Health nearly a decade ago, her mission has been to transform the HR team to make it more responsive to the needs of employees and the business. During her tenure, Baptist Health has increased its employee population by almost 5,000 and implemented several large-scale technology implementations designed to improve efficiency and service. Ms. McCoy sits on the board of advisors for FIU’s Center for Leadership and the board of Big Brothers Big Sisters of Greater Miami. She is the 2015 winner of the Greater Miami Chamber of Commerce Executive Leadership Excellence Award and a 2015 winner of South Florida Business & Wealth (SFBW) magazine’s Senior HR Executive Apogee Award.
|Marcia Morales-Jaffe, SVP, Chief People Officer
Marcia Morales-Jaffe joined PayPal’s leadership team in 2015, to spearhead PayPal’s efforts to shape a unique culture, one that inspires every employee to embrace and advance PayPal’s transformational business vision and social mission. In her role as CHRO, Marcia partners closely with the business to attract the best and brightest talent, creating opportunities for individuals and teams to thrive, increasing employee engagement, fostering PayPal’s business principles of being Customer Champions and acting as One Team, and inspiring employees to fulfill the company’s mission of democratizing financial services. Under her leadership, the company has defined a set of four cultural values that are explicitly woven into key employee experiences and permeate some of the company’s most important business decisions: collaboration, innovation, inclusion and wellness. Prior to PayPal, Marcia was the Senior Vice President of People and Performance at World Fuel Services Corporation (WFS), a market leader in the energy and transportation space. At WFS Marcia was instrumental in building an organization that achieved extraordinary growth. During her 12 year tenure, Marcia led a strategic HR function that partnered closely with the business, contributing to growth from $3 billion to $40 billion in revenues and 6 times market cap. She integrated 24 acquisitions, aligned performance management programs to business goals, built talent development programs and put in place incentives and rewards to achieve high performance and build retention. Prior to World Fuel Services, Marcia was with McKinsey & Company as a Senior Engagement Manager and later on as a member of the professional development team. Marcia is recognized by the National Diversity Council as a Top 50 leader for her business contributions and her active mentoring of the next generation of women. She received her MBA from Indiana University, Bloomington and has a Computer Engineering degree from Universidad Simon Bolivar, Venezuela.
|Dan Oakes, President, RPO North America
Dan Oakes is president, RPO North America for Randstad Sourceright. With more than 25 years of HR and recruiting experience working for and with Fortune 500 companies, Dan has served a wide range of industries, including high tech, telecommunications, hospital/healthcare, government/defense, banking and retail. Dan has deep domain expertise in process reengineering, metrics, program management, full life cycle recruiting, applicant tracking systems, HR analytics and employer branding. Dan joined Randstad Sourceright in 2008 and has since held increasingly important positions within the organization, having been promoted to president in late 2016.
|Francine Katsoudas, SVP and Chief People Officer
Francine Katsoudas is Senior Vice President and Chief People Officer of Cisco. She plays a major role in the company’s overall performance, leading organizational strategy, promoting operational effectiveness, and elevating team performance through innovative leadership. She leads Cisco’s business-driven People Strategy and People Deal, both of which support and align to Cisco’s overall business strategy and are essential to driving the Company’s transformational journey. She also is evolving Cisco’s approach to strategic workforce planning with programs highlighting the skills and capabilities that employees need to be innovative in today’s technology driven environment. She fosters a culture of full spectrum participation, emphasizing inclusion and collaboration to drive exponential business value. A 20-year veteran of Cisco, Katsoudas has extensive experience leading organizational transformations, driving large scale growth, talent acquisition, leadership development, and succession planning. Prior to her current role, she was the HR leader and business partner to the Engineering leadership team helping oversee its workforce of more than 25,000 people. She has also held leadership positions in the Service Provider, HR Operations, Customer Service, Acquisition Integration and Services groups. Prior to Cisco, Katsoudas worked in both the financial and professional services industries with a focus on customer service and operations. Fran is a member of the Children’s Discovery Museum Board.
|Michael Levy, CEO
As CEO of Online Rewards, Michael Levy has helped Fortune 1,000 companies improve their employee engagement scores through the design and development of award-winning employee engagement and recognition programs. Michael is a frequent speaker at HR tradeshows and industry events. He has contributed editorial content on the topic of employee engagement to HR Magazine, CNBC, and elsewhere. Beyond a sense of humor and a very, very Southern accent (think Kangaroos), Michael brings a unique and refreshing perspective to driving employee engagement. He has knowledge and expertise gathered across a decade of building employee engagement programs.
|Brian Little, Head of Human Resources
Zurich, North America
Brian Little is currently the Head of Human Resources for Zurich Insurance North America. He has over 25 years of HR leadership experience in top national and global companies. Mr. Little joined Zurich in August of 2009. Previously he worked at HSBC Bank, the largest international bank in the world, as the Senior Vice President of Corporate Human Resources. He worked for Ameritech as Director of Leadership Development and as Manager of Organizational Learning. He worked for Amoco Production Company as a Senior Human Resources Consultant. Mr. Little also has experience as an external human resource consultant working with dozens of companies on performance improvement, team building, and executive coaching both domestic and abroad. Mr. Little has a passion for working with a number of non-profit organizations including the Oakton College Foundation for which he is currently a vice president and past treasurer. He was recognized for leadership with prestigious Men of Excellence Award for 2011 and the National Eagle Leadership Institute Award in 2012. Mr. Little has a Master of Science from Illinois State University in Organization Communication and Development. He earned an executive certificate from the Kellogg Advanced Executive Program in 2014.
|Jenn Mann, EVP and CHRO
Mann leads a global HR organization that acts as stewards of the SAS culture and engages a global workforce of over 13,000 with diverse talents and skills. SAS has been ranked on the FORTUNE 100 Best Companies to Work For® list since the list’s inception. This recognition includes multiple number-one rankings in the U.S., as well as the World’s Best Multinational Workplaces from Great Place to Work®, garnering accolades across the globe for its workplace culture and commitment to innovation. Mann joined SAS in 1998, where she works closely with executive leadership on employee performance and organizational effectiveness initiatives. She is also responsible for developing and guiding SAS’ HR vision and articulating the organization’s strategy to help acquire, develop, reward and retain the best talent. Her workplace culture insights have been shared in The Wall Street Journal, U.S. World News and Report, CBS MoneyWatch.com, CBS Sunday Morning and CNN. Prior to joining SAS, Mann held HR leadership roles in industries such as high tech manufacturing, healthcare and academia. She received her Bachelor’s degree in Psychology and Business from Meredith College in Raleigh, North Carolina, and serves on the advisory council at North Carolina State University’s Poole College of Management.
|Duncan Miller, Global Head of Marketing, Talent Acquisition
|Zachary Misko, Global Vice President and Executive Director
HRO Today Services and Technology Association
Zachary leads the HRO Today Services and Technology Association, a global membership organization of HR and workforce executives in the U.S., EMEA and APAC regions dedicated to professional development, peer-to-peer networking opportunities and industry-leading educational opportunities. Prior to joining SharedXpertise in 2014, Zachary held both provider and practitioner roles in human resources. He was a global vice president at KellyOCG, managed human resource functions at a worldwide leader in biotechnology and life sciences, Promega Corp, in Madison, WI, and was employed as the senior training manager for Lands’ End, in Dodgeville, WI.
|Kristin Terry, Director, Talent Acquisition Center of Excellence
Kristin Terry is the Director, Talent Acquisition Center of Excellence for Cox Enterprises. In her role, Kirstin leads a broad team overseeing reporting and analytics, project and vendor management, RPO, and employment branding. Kristin’s focus is on elevating both the hiring manager and candidate experience, and building a more effective and efficient talent acquisition department to support Cox’s broader business strategy. Under Kristin’s leadership, Cox has consolidated its talent acquisition from five disparate divisions into a single shared services model. She has been a key player throughout the transformational journey, leveraging her experience in change and project management, as well as her capabilities in best-in-class process design and strategic planning. Kristin’s focus on data-backed decision-making and her ability to work across functional units has enabled her, among other things, to streamline internal mobility processes and elevate the Cox Employer Value Proposition. Prior to joining Cox, Kristin worked in management consulting in roles of increasing responsibility, gaining experience in industries spanning communications, technology, consumer products, retail, government, higher education and transportation. She received a Bachelor of Business Administration degree from the University of Georgia’s Terry College of Business.
|Dr. Bob Nelson, President, Nelson Motivation Inc.
Bob Nelson, Ph.D., is a leading authority on employee motivation and engagement and president of Nelson Motivation Inc. (drbobnelson.com), a management training and consulting company based in San Diego, California. He has worked with 80-percent of the Fortune 500 and sold over four million books on management and motivation, including 1501 Ways to Reward Employees, The 1001 Rewards & Recognition Fieldbook, and, most recently, Recognizing & Engaging Employees For Dummies. He holds an MBA in organizational behavior from UC Berkeley and a Ph.D. in management from the Peter F. Drucker Graduate School of Management at Claremont Graduate University in Los Angeles.
|Candace Osunsade, SVP, Chief Administrative Officer
In her role as VP of HR for National Aquarium, Candace Osunsade has implemented strategic human capital management, program design, organizational development, project management, and process design. She is a results-orientated HR leader with demonstrated strengths in driving business results while building strategic partnerships. She has 20-plus years of varied HR leadership experience including being director of HRMS at Erickson Retirement Communities.
|Charna Parkey, Director of Customer Success
Charna is the director of customer success engineering at Textio, which is the world’s first augmented writing platform. Charna and her team make sure that Textio enterprise customers get measurable and significant results from their use of Textio’s platform: they will attract more qualified, more diverse applicants faster, through more effective job postings. Charna started at Textio as a senior software engineer as employee #6, but quickly transitioned to a leadership role and began building out the company’s fast-growing Customer Success Engineering discipline. She works directly with small startups and Fortune 100 companies, helping them use Textio to measure and correct for unconscious bias where it begins: in the language of their hiring and recruiting documents. Prior to Textio, Charna earned her PhD in electrical engineering. She has 12 years of experience in signal processing and many more years as an active diversity advocate within the industry.
|Mark Puleo, VP and Chief Human Resources Officer
Henry Mayo Newhall Hospital
Mark Puleo joined Henry Mayo Newhall Hospital in 2002 and is currently the vice president and chief human resources officer. As a member of senior leadership, he’s responsible for recruitment and engagement, leadership and organizational development, rewards and recognition, labor and employee relations, and benefits and compensation. Mr. Puleo has over 25 years of HR management experience — mostly in acute healthcare — having worked for Keck Hospital of USC/USC Norris Comprehensive Cancer Center, Northridge Hospital Medical Center, Harbor UCLA Medical Center and Shriners Hospital for Children. He holds a Masters’ degree in business administration with emphasis on healthcare management.
|Tracey Richardson, Vice President, RPO Practice
Tracey Richardson joined Agile•1 in 2010, bringing with her a wealth of knowledge and experience-driven perspectives that have enhanced the technology and service solutions offered by the company today. In her role as vice president, Tracey is responsible for Agile•1’s Global RPO and GigSource, a freelancing technology being launched this year. She is actively involved in two national associations, the Association for Talent Acquisition Professionals and Million Women Mentors.
|Carol Robinette, Vice President of Talent Management and HR Support Services
American Red Cross
Carol Robinette is the vice president of talent management and HR support services at the American Red Cross. In this role, she provides enterprise-wide leadership and expertise to create and oversee talent acquisition, talent development, HRIS and HR shared services strategies that strengthen organizational capabilities and ensure the Red Cross has the talent and systems infrastructure to successfully implement its mission and business objectives. In the talent area, Carol has overall responsibility for implementing and executing talent strategies that build organizational capacity, and manager and individual capabilities. This includes talent planning, talent development, sourcing and acquisition strategies; recruiting tools and processes; and talent pipelines for all level positions. Carol directs all recruiting service delivery across the organization. Her team of 70+ geographically-dispersed professionals help meet the talent needs of the Red Cross throughout the United States and abroad, and across all service lines. Prior to joining the Red Cross in November 2011, Carol spent her career in financial services, and most recently was a talent acquisition director at SunTrust Bank. Carol held a variety of line positions in consumer banking and then transferred into the human resources field in 1987. She spent a number of years as a regional HR manager and employee relations director prior to her assignments in talent acquisition. Carol graduated from George Mason University in Virginia with a Bachelor of Science degree in Business Administration.
|Brian Salkowski, President, Managed Services
As president, managed services for Impellam NA, which includes leadership of both Guidant Group and Bartech Group brands, Brian is responsible for strategy and service execution for Impellam NA global base of managed service clients totaling $4.7 billion in contingent labor, statement of work and services transactions. He maintains operational accountability for the workforce solutions business, including implementation, operations and account management. Brian has led Bartech’s managed solutions business since 2012 and under his leadership, this business experienced significant top and bottom line growth and service line extensions including: SOW, IC and payroll services and geographic expansion to more than 30 countries over the past three years. Bartech has received numerous supplier achievement and excellence awards under his direction. Brian holds two decades of experience in the workforce management industry. Prior to joining Bartech in 2008, he served as vice president of field operations and executive director of strategic accounts for an internationally recognized provider of on-demand services procurement software. In this role, he was responsible for program operations and relationship management at the senior-most levels within the client organization. Brian has previously held positions of progressive management responsibility with a range of large professional staffing companies. Bartech has received numerous supplier achievement and excellence awards under his direction, and most recently was recognized as a 2015 SIA Top 5 Vendor Neutral MSP Provider. Brian is a frequent industry panelist and recurring speaker at Staffing Industry Analysts’ Contingent Workforce Strategies conferences. He earned a Bachelor of Arts degree from the University of Michigan.
|Cathy Scarlett, Vice President of Talent Acquisition
BMO Financial Group
Cathy Scarlett has a passion for engaging the right talent to come to BMO and inspiring them to stay. As vice president, talent acquisition at BMO Financial Group, Cathy is accountable for company-wide recruiting, and the processes, systems and insights that drive her team to optimize and innovate the candidate experience, through all channels and in every geography in which BMO operates.
|Shannon Schuyler, Chief Purpose Officer and Corporate Responsibility Leader
A highly accomplished and sought-after corporate responsibility (CR) leader, Shannon has a deep understanding of social innovation, youth education, employee engagement, and the meaning of purpose beyond profit. Having established purpose as part of the CR strategy, she is now working to infuse purpose into PwC’s core business strategy, elevating the global conversation on building trust, collaboration and acting with intention and meaning in every practice, service offering and engagement. Shannon has spoken at the UN General Assembly, participated in G20 meetings and keynoted at the Social Innovation Summit. Foreign Policy honored her as a 2015 Global Thinker, and she is a managing editor for Huffington Post’s What’s Working initiative.
|Kevin D. Silva, EVP & CHRO
Voya Financial, Inc.
Kevin D. Silva is executive vice president and chief human resources officer for Voya Financial®, responsible for Human Resources, Corporate Responsibility and Voya Foundation. In this role, Silva directs a strategy aimed at building the organization’s human capital by attracting, retaining and developing world-class employees and incenting them to deliver superior performance. Silva also serves on Voya Financial’s Executive Committee. Silva joined the company in 2012. Prior to this, he served as chief human resources officer at Argo Group International, a global, publicly traded specialty insurance company. At Argo, he was responsible for building a high-performing team and implementing compensation, succession and executive-development practices. Prior to joining Argo, Silva spent more than 13 years at MBIA Insurance Corporation, a global, publicly traded insurance company, where he served as chief administrative officer responsible for the human resources, corporate administration, information resources, facilities and telecommunications, and records-management functions. He served as an adviser to MBIA’s business leaders on individual and financial performance improvement. He also played a significant role in driving a post-acquisition integration process and served as an important strategic partner to the CEO and to the Compensation Committee of the MBIA Board of Directors. Silva has also served in senior human resources leadership roles as head of human resources for Merrill Lynch Capital Markets; chief human resources officer for MasterCard International; and executive director for PepsiCo Management Institute/PepsiCo. Silva earned a bachelor’s degree in communications from St. John’s University, and a master’s degree in psychology from New York University. He serves as chairman of the Board of Directors for New York Institute of Technology, and is a member of the Institute’s Executive Committee.
|Donna Sinnery, CHRO
Donna Sinnery is the chief human resources officer at Teknor Apex, one of the most ethical, customer-connected companies in the material science industry. All across the world, people come into contact with products that Teknor Apex had a hand in making. With specialty divisions for vinyl, TPE, nylon, colorants, and chemicals, and almost a century of expertise, Teknor Apex has the capability to deliver highly-tailored solutions, no matter the customer, supplier, or product. As a global leader in custom compounding, the company has always ventured beyond the boundaries of traditional thinking, providing our employees with the freedom for innovative and strategic thought. With nine U.S. locations and operations in Belgium, Germany, Singapore, and China, we provide an atmosphere that stimulates and develops our diverse workforce in an effort to bring together the best ideas and talent across all divisions. Prior to Teknor Apex, Donna was with Corvias Group, where she supervised HR for its divisions – Corvias Military Living, Corvias Campus Living, and Corvias Solutions. Prior to joining Corvias Group in 2010, Donna provided strategic leadership and management direction for Fidelity and State Street Corporation on a variety of global initiatives supporting the acquisition and management of talent. Additionally, she was the founder and president of Global Sourcing, Inc., an international search organization that supported the recruitment of talent across five continents, including more than 15 countries. Early in her career she was a member of the United States Air National Guard, where she specialized in human relations.
|Brent Skinner, Principal Analyst
Nucleus Research, Inc.
Brent Skinner is Nucleus Research’s principal analyst covering vendors, trends and technologies in human capital management (HCM). Previously, as a corporate ghostwriter, Brent helped to shape and support executive thought leadership at a large HCM technology vendor. Before that, he was technology editor for HRO Today. Earlier in this career, Brent was a research consultant to Kennedy Information and contributing editor to Executive Recruiter News—at the time, one of that organization’s most widely read newsletters. His work for Kennedy Information led The Wall Street Journal to quote him in an article exploring compensation trends in executive search. Since January 2003, he has been an adjunct instructor of business writing at Boston University, where he earned his Master of Science in Mass Communication. Earlier, Brent received a Bachelor of Arts in Music Performance from the University of New Hampshire.
|Jay Stoelting, Senior Director, Business Development
Jay Stoelting, senior director of business development, has built his career on developing strategic partnerships with HR and talent acquisition executives who are motivated to change how talent is brought into their organizations. With more than 20 years of workforce solutions experience, Jay is well-qualified to address how companies can build innovative recruiting strategies that will attract and engage tomorrow’s workforce. His passion for designing innovative workforce solutions and mentoring his colleagues makes Jay a powerful speaker and sought-after industry thought leader. Jay holds a Bachelor’s in Psychology from Bradley University. He resides in the northwest suburbs of Chicago with his wife, three boys, and their dog Willy.
|Mason Stubblefield, Vice President of Rewards, Technology and Operations
Mason leads several global teams within Adobe’s Customer and Employee Experience organization. Mason’s career experience has been with Intuit, Menlo Worldwide Logistics, NetApp, and Nortel Networks and spans across multiple HR functions, including compensation, benefits, technology, and business partnerships. Throughout his career, Mason has managed and led innovative HR programs from Silicon Valley to Europe and Asia. Mason graduated from San Francisco State University with a Bachelor of Science in Management.
|Collette Taylor, SVP of HR
Astellas US LLC
Collette Taylor is senior vice president, human resources and facilities. In this role, Taylor leads all human resources activities, including talent acquisition, compensation and benefits, merger integration, employee engagement and talent development for the company’s Americas Region. She also oversees Astellas’ real estate services and facilities throughout the region. Taylor is a member of the Astellas US Management Committee. Taylor joined Astellas in 2007 as vice president, human resources. Previously, Taylor served as the senior vice president of administration for GOLIATH Solutions, a start-up technology driven marketing firm, focused on a variety of matters, including human resources, legal affairs, shareholder relations, facilities and client operations. Taylor also served as vice president of human resources at Mylan Laboratories, chief administrative officer and executive vice president for Golin Harris International and vice president of human resources for LIT America. Taylor earned a Bachelor of Arts in psychology and sociology from Emory University and a Master of Science from Loyola University, Chicago. She holds a Juris Doctorate from Chicago-Kent College of Law, Illinois Institute of Technology. Taylor has served as an outside director on the board of Greeley and Hansen LLC, an environmental engineering firm specializing in water and wastewater engineering and utility management consulting since 2009. She has also served on the board of directors of the Chicago Botanic Garden since 2012.
|Pat Wadors, CHRO & Senior Vice President of the Global Talent Organization
Pat Wadors joined LinkedIn in January 2013 to lead its world-class talent (HR) team. In addition to hiring, retaining and inspiring top talent, Pat is also responsible for all employee-related HR programs at LinkedIn, including compensation and benefits and performance management. She came to LinkedIn from Plantronics, where she was Senior Vice President of Human Resources, responsible for leading the company’s facilities and human resources programs across the all of its worldwide offices. From August 2011 until August 2012, Pat also served as the HR Executive Advisor to Twitter. In that role, she worked with Twitter’s head of HR, CEO and Board of Directors to help guide their workforce talent strategies to scale the business, while also attracting and retaining key talent. Previously, Pat also spent more than four years at Yahoo!. As the Senior Vice President of Human Resources at Yahoo!. Pat led Yahoo!’s HR Business Partner function which supported 14,500 employees in more than 17 locations. Prior to Yahoo!, Pat served as the Chief Human Resources Officer for Align Technologies and has also held senior human resource management positions at Applied Materials, Merck Pharmaceutical, Viacom International and Calvin Klein Cosmetics. Pat was recently awarded one of the Top 50 Most Powerful Women in Technology. She graduated with a BS in Business Administration from Ramapo College, with a major in Human Resources Management and a minor in Psychology.
|Dan White, President, Strategic Workforce Solutions
Dan White brings more than 25 years of professional experience in recruitment, product marketing and management, software development, executive leadership and venture capital. As president of strategic workforce solutions, he is responsible for business development for the suite of AMN Healthcare workforce solutions, including the industry-leading managed services programs (MSP), recruitment process outsourcing (RPO), strategic accounts and client marketing teams. As an industry pioneer and veteran, he is responsible for leading AMN top-ranked managed services provider (MSP) and recruitment process outsourcing (RPO) businesses, while reshaping the way AMN delivers its workforce solutions to its diverse client base. Mr. White possesses an entrepreneurial spirit and has a proven track record in building innovative products to solve gaps in the marketplace and in implementing large scale RPO programs at companies including Convergys Corporation and IBM. He founded SkillSet Software in 1993 and has continued to build his career through sales and operational leadership roles across the industry. Mr. White is also a recognized industry spokesman, speaking regularly on the topic of workforce lifecycle management, recruitment best practices, human resources systems design and talent optimization, among other related topics. He received a BBA in Accounting from the University of San Diego in 1985.
|John Wilson, Founder and CEO
John has spent more than a decade building WilsonHCG into the premier global RPO provider. John is redefining the RPO model, with a strong focus on building better companies and improving the bottom line through customizable recruitment services and value-added services. This revolutionary approach has allowed John to develop WilsonHCG into a true partner for clients’ talent acquisition programs.